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Mevvc

Privacy Policy

How we collect, use, and protect your personal information

Last Updated: 15th January 2025

Introduction

At Mevvc, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your information when you visit our website or use our services.

We're based in the United Kingdom and follow UK data protection laws, including the UK GDPR and Data Protection Act 2018. This policy applies to all personal data we process about you.

What Information We Collect

Information You Give Us

  • Your name, email address, and phone number when you contact us
  • Project details and requirements you share during consultations
  • Business information needed to provide our services
  • Payment information when you purchase our services

Information We Collect Automatically

  • Your IP address and browser information
  • Pages you visit on our website and how long you spend there
  • How you found our website (search engines, referral sites, etc.)
  • Device type and screen resolution for better site performance

How We Use Your Information

We use your personal data to provide and improve our website design and landing page services. Here's exactly what we do with your information:

  • Respond to your enquiries and provide quotes for projects
  • Deliver the website design services you've purchased
  • Send project updates and important service communications
  • Improve our website and services based on usage patterns
  • Comply with legal obligations and resolve disputes

Marketing Communications

We'll only send you marketing emails if you've specifically agreed to receive them. You can unsubscribe at any time using the link in our emails or by contacting us directly.

Legal Basis for Processing

Under UK data protection law, we need a legal reason to process your personal data. Here are the legal bases we rely on:

Contract Performance

When you hire us for website design services, we process your data to fulfill our contractual obligations.

Legitimate Interests

We have legitimate business interests in improving our services, responding to enquiries, and maintaining our website's security and performance.

Consent

For marketing communications and certain cookies, we ask for your explicit consent before processing your data.

Who We Share Your Data With

We don't sell your personal data to anyone. We only share your information when necessary to provide our services or comply with legal requirements.

  • Cloud hosting providers who store our website and client data securely
  • Payment processors when you purchase our services
  • Email service providers for sending project communications
  • Analytics services to understand website performance (anonymised data only)
  • Legal authorities if required by law or to protect our rights

All third parties we work with are required to keep your data secure and use it only for the specific purposes we've outlined.

Your Rights

You have several rights regarding your personal data under UK law. Here's what you can do:

  • Request a copy of the personal data we hold about you
  • Ask us to correct any inaccurate or incomplete information
  • Request deletion of your personal data (in certain circumstances)
  • Object to processing based on legitimate interests
  • Restrict how we process your data
  • Withdraw consent where we're relying on it

How to Exercise Your Rights

To use any of these rights, just email us at contact@mevvc.cfd with your request. We'll respond within one month and won't charge you unless your request is clearly unfounded or excessive.

Data Security

We take protecting your personal data seriously. Our security measures include:

  • SSL encryption for all data transmitted to and from our website
  • Regular security updates and patches to our systems
  • Limited access to personal data on a need-to-know basis
  • Secure cloud storage with reputable, certified providers
  • Regular backups to prevent data loss

While we implement strong security measures, no system is completely secure. If you notice any suspicious activity related to your data, please contact us immediately.

Data Retention

We only keep your personal data for as long as necessary to fulfill the purposes we collected it for. Here are our retention periods:

  • Project files and communications: 3 years after project completion
  • Financial records: 7 years for tax and accounting purposes
  • Marketing consent records: Until you withdraw consent or we stop marketing
  • Website analytics: 2 years maximum
  • Enquiries that don't lead to projects: 1 year

After these periods, we securely delete your data unless we have a legal obligation to keep it longer.

Cookies and Tracking

Our website uses cookies to improve your experience and understand how visitors use our site. We use:

Essential Cookies

These cookies are necessary for the website to function properly. They remember your preferences and enable basic features like contact forms.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and services. The data is anonymised and we don't track personal information.

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality, but you're free to block analytics cookies if you prefer.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email (if we have your email address) and update the "Last Updated" date at the top of this policy.

We encourage you to review this policy periodically, especially before sharing personal information with us.

Questions or Concerns?

If you have any questions about this privacy policy or how we handle your personal data, we'd be happy to help.

Email us at contact@mevvc.cfd
Call us on +44 161 301 7400
Or write to us at:
200 Woodville St, Glasgow G51 2RL, United Kingdom

If you're not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.