Privacy Policy
How we collect, use, and protect your personal information
Introduction
At Mevvc, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your information when you visit our website or use our services.
We're based in the United Kingdom and follow UK data protection laws, including the UK GDPR and Data Protection Act 2018. This policy applies to all personal data we process about you.
What Information We Collect
Information You Give Us
- Your name, email address, and phone number when you contact us
- Project details and requirements you share during consultations
- Business information needed to provide our services
- Payment information when you purchase our services
Information We Collect Automatically
- Your IP address and browser information
- Pages you visit on our website and how long you spend there
- How you found our website (search engines, referral sites, etc.)
- Device type and screen resolution for better site performance
How We Use Your Information
We use your personal data to provide and improve our website design and landing page services. Here's exactly what we do with your information:
- Respond to your enquiries and provide quotes for projects
- Deliver the website design services you've purchased
- Send project updates and important service communications
- Improve our website and services based on usage patterns
- Comply with legal obligations and resolve disputes
Marketing Communications
We'll only send you marketing emails if you've specifically agreed to receive them. You can unsubscribe at any time using the link in our emails or by contacting us directly.
Legal Basis for Processing
Under UK data protection law, we need a legal reason to process your personal data. Here are the legal bases we rely on:
Contract Performance
When you hire us for website design services, we process your data to fulfill our contractual obligations.
Legitimate Interests
We have legitimate business interests in improving our services, responding to enquiries, and maintaining our website's security and performance.
Consent
For marketing communications and certain cookies, we ask for your explicit consent before processing your data.
Who We Share Your Data With
We don't sell your personal data to anyone. We only share your information when necessary to provide our services or comply with legal requirements.
- Cloud hosting providers who store our website and client data securely
- Payment processors when you purchase our services
- Email service providers for sending project communications
- Analytics services to understand website performance (anonymised data only)
- Legal authorities if required by law or to protect our rights
All third parties we work with are required to keep your data secure and use it only for the specific purposes we've outlined.
Your Rights
You have several rights regarding your personal data under UK law. Here's what you can do:
- Request a copy of the personal data we hold about you
- Ask us to correct any inaccurate or incomplete information
- Request deletion of your personal data (in certain circumstances)
- Object to processing based on legitimate interests
- Restrict how we process your data
- Withdraw consent where we're relying on it
How to Exercise Your Rights
To use any of these rights, just email us at contact@mevvc.cfd with your request. We'll respond within one month and won't charge you unless your request is clearly unfounded or excessive.
Data Security
We take protecting your personal data seriously. Our security measures include:
- SSL encryption for all data transmitted to and from our website
- Regular security updates and patches to our systems
- Limited access to personal data on a need-to-know basis
- Secure cloud storage with reputable, certified providers
- Regular backups to prevent data loss
While we implement strong security measures, no system is completely secure. If you notice any suspicious activity related to your data, please contact us immediately.
Data Retention
We only keep your personal data for as long as necessary to fulfill the purposes we collected it for. Here are our retention periods:
- Project files and communications: 3 years after project completion
- Financial records: 7 years for tax and accounting purposes
- Marketing consent records: Until you withdraw consent or we stop marketing
- Website analytics: 2 years maximum
- Enquiries that don't lead to projects: 1 year
After these periods, we securely delete your data unless we have a legal obligation to keep it longer.
Cookies and Tracking
Our website uses cookies to improve your experience and understand how visitors use our site. We use:
Essential Cookies
These cookies are necessary for the website to function properly. They remember your preferences and enable basic features like contact forms.
Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and services. The data is anonymised and we don't track personal information.
You can control cookies through your browser settings. Disabling essential cookies may affect website functionality, but you're free to block analytics cookies if you prefer.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email (if we have your email address) and update the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically, especially before sharing personal information with us.
Questions or Concerns?
If you have any questions about this privacy policy or how we handle your personal data, we'd be happy to help.
Email us at contact@mevvc.cfd
Call us on +44 161 301 7400
Or write to us at:
200 Woodville St, Glasgow G51 2RL, United Kingdom
If you're not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.